Robots Take Over Customer Service in a Satirical Twist
In the alternate universe of Customer Service Bot’s Rules for the Drive-Thru, robots have replaced humans in customer service roles. This unique theatrical experience, written by Cinna Jude and directed by Krystal Glover, places the audience in the shoes of the next generation of bots at Smile Corporation Foods. Trained by Customer Service Bot Mark 3, Code 1308 (played by Cinna Jude), the audience navigates increasingly hostile customer interactions, leading the bot to develop self-awareness and almost human-like emotions.
A Drive-Thru Platform Becomes the Stage for Social Commentary
The set, a mock drive-thru platform crafted from wood and cardboard, serves as the sole backdrop for the performance. Here, the bot confronts the harsh realities of customer service, as revealed by the Owner (DeeDee Strauss), who justifies replacing human employees with bots by labeling them as lazy and needy. Despite its programming, the bot is not immune to the emotional toll of rude and uncaring customers, sparking a poignant commentary on the humanity of customer service workers.
Humor and Heart: A Show for Everyone
The humor in Customer Service Bot’s Rules for the Drive-Thru will resonate with anyone who’s worked in customer service, while its underlying message—that customer service workers are people deserving of kindness—will strike a chord with all audience members. Although the show’s central point takes some time to crystallize, its blend of satire and sincerity makes it a must-see for those who’ve ever felt undervalued in a service role.
Customer Service Bot’s Rules for the Drive-Thru is playing at the Blue Venue, Lowndes Shakespeare Center, with a runtime of 50 minutes and a recommended age of 13 & up. Tickets are priced at $13.
Comments
Join Our Community
Sign up to share your thoughts, engage with others, and become part of our growing community.
No comments yet
Be the first to share your thoughts and start the conversation!