Wichita, KS, July 21, 2025 — Pipistrel, under the umbrella of Textron Inc. (NYSE: TXT), has taken a significant leap in enhancing its customer support by inaugurating a U.S.-based parts warehouse. This strategic move is set to revolutionize part distribution and support for Pipistrel's aircraft customers throughout North America. Located at the heart of Textron eAviation's headquarters in Wichita, Kansas, the warehouse is stocked with essential parts for all current Pipistrel production aircraft.
Streamlining Maintenance and Warranty Orders The newly established warehouse is designed to efficiently handle regular maintenance requests and warranty orders, catering to Pipistrel's growing customer base. By year-end, it aims to house a wide array of the most sought-after parts, guaranteeing customers swift access to necessary components.
"Our customers are our top priority, and this warehouse marks a pivotal advancement in our dedication to outstanding customer service," stated Tricia Steel, Vice President of Global Sales and Marketing. "This facility is a testament to our ongoing commitment to equip our customers with the resources needed for optimal aircraft performance."
A Step Forward in Customer Support This initiative is part of Pipistrel's broader strategy to strengthen its customer support framework in the U.S., following the successful introduction of U.S.-based Field Service Representatives in 2024. The company is not only investing in infrastructure but also in talent, bringing on board seasoned professionals to oversee the warehouse's operations.
Pipistrel's Pioneering Legacy Since its inception in 1989, Pipistrel has been at the forefront of aviation innovation, delivering over 2,500 light aircraft globally. The company's Velis Electro made history as the first fully certified electric aircraft by the European Union Aviation Safety Agency (EASA), highlighting Pipistrel's leadership in sustainable aviation.
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