PG&E's Bold Leadership Shakeup: How New Executives Will Transform Customer Service for 16 Million Californians

PG&E Announces Major Leadership Restructuring to Enhance Customer Experience

PG&E Corporation (NYSE:PCG) has unveiled significant organizational changes designed to improve service for customers across Northern and Central California. The restructuring, effective January 1, 2026, represents a strategic shift in how the utility giant connects with its vast customer base.

New Leadership Appointments

While Patti Poppe remains as CEO of PG&E Corporation, several key appointments will reshape the company's leadership structure:

• Sumeet Singh will become CEO of Pacific Gas and Electric Company and Executive Vice President of Energy Delivery
• Carla Peterman assumes the role of President of PG&E Corporation and Executive Vice President of Customer & Corporate Affairs
• Jason Glickman appointed as Executive Vice President of Strategy and Growth
• Marlene Santos named Chief Transformation Officer
• Chris Patterson becomes Senior Vice President of Government Affairs
• Vincent Davis takes on the role of Senior Vice President and Chief Customer Officer
• Aaron Johnson appointed as Senior Vice President of Local Customer & Community Engagement and Chief Sustainability Officer

Focus on Local Connection and Customer Needs

The company emphasized that these changes will not increase the number of officers on the team but are specifically designed to strengthen PG&E's connection to local needs while meeting California's growing energy demands.

"We want to be our customers' hometown gas and electric utility, in touch with their unique needs and enabling their growth and prosperity," stated CEO Patti Poppe in the official announcement.

Recent Achievements and Customer Impact

PG&E highlighted several recent accomplishments that demonstrate their commitment to improvement:

• No major wildfires caused by PG&E equipment in the past three years
• Three residential electric rate reductions since January 2024
• Improved brand trust among customers
• 52% reduction in methane emissions since 2015

Company Scale and Recent Developments

PG&E serves approximately 16 million customers across a massive 70,000-square-mile service area in Northern and Central California.

In other recent news, PG&E Corporation reported its financial results for the third quarter of 2025, surpassing earnings per share expectations with an EPS of $0.50 (16.28% higher than forecast). However, revenue fell slightly short at $6.25 billion compared to the projected $6.41 billion.

TD Cowen has reiterated its Buy rating on PG&E, maintaining a price target of $21.00 and describing the company as a "compelling recovery story."

Additional leadership updates include the appointment of Chelle Izzi as Chief Commercial Officer to lead commercial strategy, and a recent poll revealing that nearly 90% of Californians support burying power lines to reduce wildfire risks.