Interactions International 2025: The Future of AI in Customer Service with Sir Tim Berners-Lee and Jonny Wilkinson

NICE (Nasdaq: NICE), a global leader in AI-driven customer experience solutions, is set to host Interactions International 2025 at Allianz Stadium in Twickenham, London on July 1-2. This premier event will gather 1,000 industry leaders, CX professionals, and experts to explore the future of customer service, powered by AI and automation.

Featured Speakers and Highlights

• Sir Tim Berners-Lee, inventor of the World Wide Web
• Jonny Wilkinson, former rugby icon
• Insights from NICE's CEO Scott Russell and President CX Barry Cooper on the latest AI-powered customer service advancements

What to Expect

• Hands-on training sessions and dynamic breakout sessions across four focused tracks
• 25+ interactive demos, including the innovative CXone Mpower Orchestrator
• Keynote address by Darren Rushworth, President of NICE International, on proactive, personalized, and automated customer service experiences

NICE, headquartered in Ra'anana, Israel, continues to lead the industry with its cloud-native CXone platform, serving over 25,000 organizations globally, including more than 85 Fortune 100 companies.