Essential Water Service Alerts: How to Handle Boil Advisories and Interruptions Like a Pro
Wis News 102 months ago
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Essential Water Service Alerts: How to Handle Boil Advisories and Interruptions Like a Pro

CUSTOMER SERVICE TIPS
water-service
boil-advisory
customer-support
utility-alerts
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Summary:

  • Service interruptions and a boil advisory are in effect due to water line repairs near Trenholm Road.

  • Affected areas include Rockbridge Road to Lakecrest Drive, Lakecrest Drive, and parts of Arcadia and Rockbridge Roads.

  • Customers must boil water for one minute before use and avoid unboiled ice during the advisory.

  • The advisory stays until officially repealed; contact customer service at (803) 545-3300 for persistent issues like discolored water.

Water Service Interruptions and Boil Advisories: What You Need to Know

Columbia Water has announced that some customers may experience service interruptions due to repairs along Trenholm Road. This has led to a boil advisory being issued for specific areas, including Rockbridge Road to Lakecrest Drive, Lakecrest Drive, and portions of Arcadia Road and Rockbridge Road.

Water service interruption to affect customers near Trenholm Road

Once water service resumes, customers in these areas are advised to boil water for at least one minute before drinking or cooking. Avoid using ice made from unboiled water. These precautions also apply if you've experienced a loss of water, low water pressure, or discolored water. The advisory remains in effect until Columbia Water issues a repeal notification.

After the advisory is lifted, if water appears discolored, run taps for two to three minutes. If discoloration persists after flushing toilets, contact Columbia Water's customer service line at (803) 545-3300 for assistance.

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