Erie Insurance has successfully restored its online payment system following a recent outage, ensuring customers can now conveniently pay their bills online. The company has also announced that no late payment penalties will be applied to those who were unable to pay during the disruption.
Key Updates:
- Online Payments Restored: Customers can now make one-time account payments online at ErieInsurance.com.
- No Late Fees: Erie Insurance assures that late payment fees will not apply for payments missed during the outage.
- Full Functionality Soon: The company is working diligently to restore full online account functionality as quickly as possible.
Background:
The outage was part of a proactive measure to contain a network security incident that occurred nearly three weeks ago. Erie Insurance, supported by leading cybersecurity experts, has been methodically restoring services to ensure security and reliability.
Customer Assurance:
- No Evidence of Ransomware: As of June 27, the company has found no evidence of ransomware or ongoing threats.
- Legal Disputes: Despite facing class-action lawsuits over potential data exposure, Erie Insurance strongly disputes these claims and is prepared to defend itself vigorously.
Erie Insurance, serving 12 states and Washington, D.C., holds 7 million policies in force, emphasizing its commitment to customer service and security during this challenging time.
Comments
Join Our Community
Sign up to share your thoughts, engage with others, and become part of our growing community.
No comments yet
Be the first to share your thoughts and start the conversation!