Discover the New Customer Service Hours for Riley County Departments!

Updated Customer Service Hours in Riley County

(Riley County, KS – November 1, 2024) Starting Monday, November 4, 2024, several Riley County departments in downtown Manhattan will implement new customer service hours following a successful trial period that began in July. The Riley County Commissioners have approved these permanent hours to enhance convenience for residents while ensuring efficient resource usage.

The new hours for departments located at the Riley County Office Building (RCOB), 110 Courthouse Plaza, and the Courthouse Plaza East (CPE) building, 115 N. 4th Street, will be:

• Monday to Thursday: 7:30 a.m. to 5:00 p.m.
• Friday: 7:30 a.m. to noon.

During non-service hours, both buildings will remain locked; however, employees and some customers may still be present inside, ensuring security and ongoing internal operations.

Departments Affected by This Change Include:

• Appraiser
• Community Corrections
• County Clerk and Elections
• County Counselor and Administrative Services
• Emergency Management and Riley County Fire District #1 Administration
• Human Resources
• Information Technology/Geographic Information Systems (IT/GIS)
• Planning and Development/Environmental Health
• Riley County K-State Extension
• Treasurer & Motor Vehicle

Other Departments Maintaining Current Customer Service Schedules:

• District Courts, Court Clerk, and County Attorney (Mon-Fri, 8-5)
• Emergency Medical Service Administration (Mon-Fri, 8-5)
• Health Department (see website)
• Historical Museum (see website)
• Household Hazardous Waste/Noxious Weeds (Mon-Fri, 7:30-4)
• Public Works (Mon-Fri, 8-5)
• Register of Deeds (Mon-Fri, 8-5; call 785-537-6340 for access on Friday afternoons)
• Transfer Station (Mon-Sat, 7-5)
• Emergency responders, including EMS, Fire District #1, and Emergency Management, will continue 24/7 operations.

The Register of Deeds office, located in the Riley County Office Building, will retain its previous hours, remaining open Monday through Friday, 8:00 a.m. to 5:00 p.m. Customers wishing to visit on Friday afternoons should call the Register of Deeds at 785-537-6340 to arrange building access. This contact information is also displayed at the front entrance for convenience.