Discover How Liz's Hair Care Creates a Family Atmosphere for Customers and Staff

Upon entering Liz’s Hair Care, customers are greeted with a warm smile from whoever is sitting behind the front desk. This salon has been a part of the Mission Hill community for over 20 years, encouraging all customers to learn about caring for their hair.

Services Offered

Liz’s Hair Care specializes in natural hair care along with styling services including silk presses, locs, and braids. While it focuses on Black hair care, the salon is open to customers of any hair type.

Owner's Passion

Owner Elizabeth Siggers began her journey in hair care at Olive’s Beauty Salon in 1990, learning under the mentorship of Olive Benson. In 2001, she opened her own salon, driven by the desire to help her clients understand the importance of hair maintenance. Siggers prides herself on making customers feel comfortable, regardless of their hair type or condition.

“I like the challenges when someone comes and their hair is really damaged, and I’m able to help them repair it back,” says Siggers.

Customer Service Philosophy

Siggers emphasizes a high level of customer service, which her employees mirror. Maria Eden, a hairstylist assistant at Liz’s Hair Care, highlights the importance of a welcoming atmosphere:

“One of the things my clients always mention to me that they love is that I’m always welcoming them with a smile on my face.”

Team Dynamics

With eight staff members, Siggers maintains high expectations for her team while acknowledging the necessity of ongoing hiring to meet client demands. She has learned that effective management involves delegation and seeking help.

Building Relationships

Siggers has cultivated a loyal clientele, with customers like Judith Sanford-Harris, who has been coming to the salon for over 20 years, praising the personalized attention she receives:

“I never have to wait — Liz is wonderful. She makes sure her customers are taken care of right away.”

Future Aspirations

As her business continues to thrive, Siggers hopes to transition management to one of her employees, aiming for a balance between ownership and personal time.

“I’ve been here for 24 years, I’m shooting for 30, and I’d like to actually take a back seat.”

A Homey Atmosphere

Liz’s Hair Care prioritizes creating a feeling of home for both customers and staff. Eden reflects this sentiment:

“Liz treats us like her family … it just feels welcoming and comfortable here.”