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C&M Scientific Expands Its Reach and Elevates Customer Service with Radison Services Acquisition

Labmate Online2 min read87 views
C&M Scientific Expands Its Reach and Elevates Customer Service with Radison Services Acquisition

C&M Scientific's Strategic Acquisition

C&M Scientific, the dedicated service arm of Scientific Laboratory Supplies Group (SLS), has successfully acquired Radison Services Ltd. This acquisition is a major milestone in C&M Scientific's mission to establish itself as an industry-leading service brand, enhancing its geographical presence across the UK and Ireland while reinforcing its commitment to exceptional customer service.

About Radison Services Ltd

Located in Hertfordshire, Radison Services Ltd specializes in the installation, validation, calibration, repair, and maintenance of scientific equipment. The company offers comprehensive engineering support and consultation throughout the South of England, enabling clients to maintain their research platforms and adhere to stringent accreditation standards.

Benefits of the Acquisition

Under the new structure, Radison's brand will operate under the C&M Scientific umbrella, leading to a unified approach that streamlines business operations and enhances service delivery for customers. Notably, all Radison staff, including experienced service engineers, will remain with the company, ensuring continuity of expertise and support.

This acquisition also allows C&M Scientific to establish more localized offices and service workshops, which will significantly enhance response times and expand service capabilities, ultimately aiding customers in optimizing their research and laboratory operations.

Customers of Radison Services will now also benefit from C&M Scientific's prestigious accreditations, including ISO 9001, ISO 14001, ISO 45001, and ISO/IEC 17025 certifications, along with compliance to MHRA, FDA, and GMP standards.

Commitment to Quality Service

This acquisition aligns with SLS Group's longstanding legacy of supporting the UK scientific sector. The addition of Radison reinforces the group’s dedication to investing in organizations that provide unrivaled customer service and support to laboratories.

Ian Alexander, Managing Director of C&M Scientific, expressed excitement about the acquisition, stating, "This acquisition is another step in developing an industry-leading service brand, ensuring we continue to put customers first."

David Bowles, Managing Director of Radison Services Ltd, also shared his enthusiasm, noting, "Joining C&M Scientific is an exciting milestone... Together, we are committed to delivering an unmatched level of engineering support."

For more detailed information, visit the official site.

  • #customerservice
  • #scientificequipment
  • #acquisition
  • #engineeringsupport
  • #laboratoryservices

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