Charlotte Water Crisis: How Multiple Main Breaks Disrupted Traffic and Customer Service

At least 10 combined water-related incidents — including water main breaks and other pipe issues — were reported in Charlotte on Tuesday morning, January 27.

The issues happened throughout the city, impacting traffic and customer service, as crews noted that freezing temperatures can put added stress on water pipes.

Water Main Breaks

Kings Drive

A water main break was reported near a busy road just outside Uptown on Tuesday morning, causing major traffic delays.

The break happened around 11:20 a.m. near Kings Drive, though a specific location was not provided.

Charlotte Water officials said the cause remains unknown, and no estimated time for repairs was available.

Caswell Road

A water main break was reported near a busy road in southeast Charlotte on Tuesday morning, causing major traffic delays.

The break happened around 11:20 a.m. near Caswell Road, though a specific location was not provided.

Charlotte Water officials said the cause remains unknown, and no estimated time for repairs was available.

Providence Road

A water main break was reported, causing part of a major road to freeze over in southeast Charlotte early Tuesday morning.

The break happened at the intersection of Providence Road and Sharon Lane, between the Myers Park and Foxcroft neighborhoods.

Charlotte Water officials said the cause remains unknown, and no estimated time for repairs was available.

Pipe Repairs Affecting Service

The following water pipe issues affecting service are listed in the order they were first reported on Tuesday morning. Each was expected to result in a water outage lasting two to four hours from the time it was initially reported.

For the latest repair status, click the link attached to each road.