Customer service chatbots have become a common frustration, often making interactions more complicated rather than simplifying them. CNET's Bridget Carey shares her recent struggles with these AI agents, highlighting how they've made customer service experiences worse rather than better.
Co-host Scott Stein offers valuable advice on how to bypass these automated systems to reach a human representative. His tips could save you time and frustration during your next customer service encounter.
In lighter news, Scott also shares his first impressions of Spacetop's virtual monitor setup, a glimpse into the future of workspace technology that promises to revolutionize how we interact with our digital environments.
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