SAN JOSE, Calif., May 22, 2025 – Advantest Corporation (TSE: 6857) has once again clinched the top spot in the 2025 TechInsights Customer Satisfaction Survey, marking its sixth consecutive year as the global leader in semiconductor test equipment. This achievement underscores Advantest's unwavering commitment to excellence in customer service, technical leadership, and innovative solutions.
A Legacy of Excellence
For 37 years, Advantest has been a constant presence in the TechInsights Global Semiconductor Supplier Awards, now known as the Top 10 Customer Service - Large category. This year, it was the only company to receive a five-star rating, a testament to its superior performance across 14 evaluation categories, including supplier performance, customer service, and product performance.
Customer-Centric Approach
Advantest's success is driven by its focus on partnering, trust, and technical leadership. Customers highlighted its field engineering support, application support, and commitment as key differentiators. "Trust is the foundation of our corporate strategy," said Doug Lefever, CEO of Advantest Group, emphasizing the importance of collaborative relationships in navigating the industry's challenges.
Industry Recognition
G. Dan Hutcheson, Vice Chair of TechInsights, praised Advantest's dedication to technological advancement and its role as a trusted partner for leading manufacturers worldwide. The company's integrated suite of test cell solutions – including testers, handlers, and software – ensures the highest levels of integrity and compatibility in the industry.
About the Survey
The TechInsights Customer Satisfaction Survey, conducted since 1988, is the only public platform for semiconductor companies to evaluate their suppliers. Advantest's consistent top rankings reflect its global leadership and commitment to customer success.
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