Customer Documentation Specialist (Remote)

• Job Title: Customer Documentation Specialist (Remote)

• Location: Remote (Open to qualified candidates located in the US, UK, Canada, Australia, New Zealand, Ireland)

• Compensation: Competitive pay commensurate with experience and role level; specific salary details will be discussed during the hiring process.

Role Overview:

We are seeking motivated individuals for a 100% remote role to support content development, research, data organisation, and digital workflows. This role involves contributing to writing, editing, and research tasks, and collaborating with cross-functional teams to ensure brand consistency and quality.

Key Responsibilities:

• Write, edit, and proofread engaging and accurate content across various platforms.
• Conduct thorough research to enhance content quality and relevance.
• Organise, review, and maintain data and documentation with attention to detail.
• Assist with project tasks, including content creation, data analysis, and digital coordination.
• Collaborate with teams to maintain consistent messaging and brand voice.

Qualifications:

• Strong written and verbal communication skills in English.
• Analytical mindset with excellent attention to detail and accuracy.
• Ability to work independently and manage time effectively in a remote environment.
• Flexible and adaptable to various work arrangements (internship, part-time, full-time).
• Previous experience or education in writing, communications, marketing, or related fields is a plus.

Benefits:

• Flexible remote working schedule tailored to your lifestyle.
• Opportunities for professional mentorship and skills development.
• Gain valuable experience and build a portfolio of meaningful projects.

Apply Now!