Account Manager

Position Title: Account Manager (Pharma Ad Agency)

Duration: 12 Months

Location/Site: Remote (Central time zone)

📍 Please note:

• This role is initially offered as an assignment on W2 to work remotely.
• Offers remote work, but preference will be given to candidates who can work in a hybrid model based in North Chicago, IL (3 days onsite), as this supports stronger team collaboration and integration.
• Candidates interested in relocation would also prefer; however, relocation support is not provided.
• If the candidate performs well and is considered for conversion, relocation discussions can be initiated at that stage.
• The team is primarily targeting candidates from traditional advertising agencies, particularly those with pharmaceutical client exposure.

🎯 PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES:

The Account Manager serves as the primary liaison between the Client Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency.

Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

✅ QUALIFICATIONS & EXPERIENCE ELIGIBILITY:Candidates will be considered for specific levels based on the following experience criteria:

• Account Manager I: Minimum of 2 - 4+ years of total account management experience.
• Account Executive II: 3-4 years of total account management experience preferred.
• Account Manager II: Minimum of 4-6+ years of total account management experience.
• Account Manager III: Minimum of 10 years total experience (Preferred within the last 5+ years).

REQUIREMENTS:

• Bachelor degree required.
• Pharmaceutical ad agency experience or in-house agency experience required.
• Pharmaceutical industry experience (both U.S. and Global would be ideal).
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.

⚙️ KNOWLEDGE / SKILLS

• Maintain knowledge of Client guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

📽️PROJECT/PROCESS MANAGEMENT

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget. Develop annual forecasts. Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

🏢ACCOUNTABILITY / SCOPE

• Reports to Client Ad Agency Account Manager or Associate Director.
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
• Partners with creative team on project initiatives. Adherence to all company-wide financial policies.

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