Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Lumber Processing Equipment Why Consider This Job Opportunity

• Salary up to $26 per hour, depending on experience
• Remote work flexibility
• Comprehensive benefits package, including medical, dental, and vision insurance
• Up to $5,250 per year in tuition reimbursement for continuing education
• Paid Time Off (PTO) accrued per year with no waiting period to use
• Opportunities for career advancement and growth within the organization

What To Expect (Job Responsibilities)

• Accurately input a high volume of sales orders into the ERP system
• Manage large amounts of incoming phone calls while providing product/service information
• Build sustainable relationships and trust with customers to increase sales and revenue
• Analyze data and follow up on quotations as needed
• Act as a liaison to resolve inventory issues and ensure customer satisfaction

What Is Required (Qualifications)

• Minimum of 2 years of customer service experience required
• High School Diploma or equivalent required
• Advanced understanding of MS Office Suite, especially Excel
• Excellent oral and written communication skills
• Must be able to lift 50 pounds alone or up to 100 pounds with lift assistance

How To Stand Out (Preferred Qualifications)

• 2 years of experience in a manufacturing environment
• Demonstrated lean techniques
• Strong interpersonal and communication skills
• Service and sales-oriented mindset
• Ability to work as part of a team upholding company values and standards

LumberProcessingCustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #ResonanceCXPartners