Resonance CX Partners logo

Pharmacy Tech Support / Call Center Representative (Remote)

Resonance CX Partners
Department:Call Center
Type:REMOTE
Region:USA
Location:United States
Experience:Mid-Senior level
Salary:$37,440 - $37,440
Skills:
PHARMACY TECHNICIANCALL CENTERHIPAAMEDICAL CLAIM PROCESSINGBILINGUAL
👁️ Views: 16🚀️ Applied: 2
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Job Description

Posted on: December 1, 2025

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Healthcare Services Why Consider This Job Opportunity

  • Salary up to $18.00 per hour
  • Opportunity for conversion to a full-time employee with the employer
  • 100% remote work flexibility
  • Supportive and inclusive corporate culture
  • Chance to make a positive impact on patient support and healthcare outcomes

What To Expect (Job Responsibilities)

  • Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
  • Provide initial support for customer requests via telephone, email, fax, or other available means
  • Assess user issues and provide first-level support for problem resolution
  • Document resolutions and escalate unresolved issues to the appropriate area
  • Suggest recommendations to management for operational challenges as necessary

What Is Required (Qualifications)

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Minimum of 3 years of call center experience
  • Experience in medical claim processing is a plus

How To Stand Out (Preferred Qualifications)

  • Bilingual (English/Spanish) is a plus

HealthcareServicesRemoteWork #CallCenter #PatientSupport #CareerOpportunity #ResonanceCXPartners

Originally posted on LinkedIn

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👁️ Views: 16🚀️ Applied: 2
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