
Pharmacy Tech Support / Call Center Representative (Remote)
Department:Call Center
Type:REMOTE
Region:USA
Location:United States
Experience:Mid-Senior level
Salary:$37,440 - $37,440
Skills:
PHARMACY TECHNICIANCALL CENTERHIPAAMEDICAL CLAIM PROCESSINGBILINGUAL
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Job Description
Posted on: December 1, 2025
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Healthcare Services Why Consider This Job Opportunity
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee with the employer
- 100% remote work flexibility
- Supportive and inclusive corporate culture
- Chance to make a positive impact on patient support and healthcare outcomes
What To Expect (Job Responsibilities)
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other available means
- Assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Suggest recommendations to management for operational challenges as necessary
What Is Required (Qualifications)
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certified
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How To Stand Out (Preferred Qualifications)
- Bilingual (English/Spanish) is a plus
HealthcareServicesRemoteWork #CallCenter #PatientSupport #CareerOpportunity #ResonanceCXPartners
Originally posted on LinkedIn
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