Customer Service Representative

Title: Customer Service Representative

Location: Remote, USA

Job Type: Full-Time

Posted by RecSkills on behalf of our client.

Are you a people-first professional who enjoys helping customers and creating positive experiences? RecSkills, on behalf of our client, is looking for a Customer Service Representative who can support customers with clarity, empathy, and professionalism, all from the comfort of your home. If you excel at communication and problem-solving, this role offers a great opportunity to grow in a supportive and dynamic environment.

What You Will Do

• Provide timely and friendly customer support via email, chat, and phone
• Address inquiries, resolve issues, and ensure a smooth customer experience
• Document interactions and follow up where needed
• Collaborate with internal teams to escalate and resolve complex cases
• Maintain excellent product knowledge to assist customers effectively
• Uphold service standards and meet performance expectations

What We’re Looking For

• Must be based in the United States
• Strong communication skills (written and verbal)
• Customer-first mindset with patience and professionalism
• Ability to troubleshoot and think critically
• Comfortable using support tools, CRM systems, and chat platforms
• Organized, reliable, and able to work independently in a remote setup
• Previous customer service experience is preferred

Why Join Our Client

• 100% remote work from anywhere in the USA
• Supportive team and growth-oriented environment
• Opportunities for professional development
• Meaningful role where you directly impact customer satisfaction

Apply now through RecSkills and start your journey as a Customer Service Representative today.

Equal Opportunity:

Our client is an equal opportunity employer and welcomes applicants from all backgrounds.