Account Coordinator

About PINEAPPLEOur MissionPINEAPPLE Mission Statement: To be the most trusted and valued marketing partner to our  clients by delivering purpose-built integrated marketing solutions that impact visitation and the  economic health of the communities and businesses we serve. 

Who We Are 

PINEAPPLE is a strategic communications agency born from a love of travel and the belief that  powerful storytelling can inspire it. 

Our tagline isn’t fluff. It’s the intentional way we tell a destination’s story so it lives beyond the  headlines.

We bring our passion, expertise, and connections to help our clients share the right story with  the right audience, in the right places. 

We build trust that turns into real results our clients can see in visitation, recognition, and  community impact. 

Position DetailsReports to: Account Manager / Account Director 

Position type: Full-time 

Work location: Remote; Atlanta-based candidates preferred 

Schedule: Standard business hours, with occasional evening or weekend support for client  events, media visits, or deadlines 

Travel: Occasional travel required 

Position OverviewThis position is fully remote. While Atlanta-based candidates are preferred, we also  welcome candidates from other locations.  

PINEAPPLE is seeking a highly organized, proactive, and detail-oriented Account Coordinator  to support day-to-day public relations and account activities across multiple travel and tourism  clients. 

This is an entry-level role with growth potential for someone looking to build a career in public  relations and account management. The ideal candidate understands media relations, thrives in  a fast-paced environment and enjoys managing multiple moving pieces. 

This role is equal parts public relations support and project coordination support, helping ensure  accounts run smoothly while supporting media relations, client communications and reporting. 

Key Responsibilities 

Support account teams to ensure work stays organized, on track, and aligned with priorities, timelines and deliverables. 

Public Relations & Media Relations Support 

• Write first drafts of press releases, pitch materials, blogs and social content.
• Conduct media research and build targeted media lists; familiarity with Muck Rack a plus. 
• Assist with media pitching and independently pitch media opportunities to build media  relationships. 
• Assist with day-to-day account activities and client requests. 
• Participate in client calls and internal team meetings and prepare detailed and timely  post-call recaps, including action items, timelines and next steps.  
• Support media, influencer and content creator logistics, including scheduling, itineraries  and coordination. 
• Research and monitor industry trends, seasonal opportunities and timely story angles  relevant to client work. 
• Assist with event coordination, activations and special projects as needed.
• Work with the team to ensure client deliverables are completed accurately and on time.
• Track media coverage, placements, and campaign results. 
• Prepare client reports and coverage recaps. 

The ideal candidate is: 

• Highly organized with good attention to detail 
• A proactive self-starter who takes initiative and follows through 
• Responsive, dependable and accountable in a remote work environment
• Comfortable working on deadlines 
• A strong communicator with excellent written and verbal communication skills
• Has a collaborative mindset with teammates, clients and media contacts
• Comfortable working independently while also contributing to a team environment
• Motivated by high standards and professional growth 

Qualifications 

• Bachelor’s degree in Public Relations, Communications, Marketing, Journalism,  Hospitality/Tourism or a related field preferred; equivalent experience considered
• 0–2 years of relevant experience (internships encouraged and valued)
• Travel and tourism, hospitality, agency or media relations experience preferred but not  required 
• Strong writing, editing, and communication skills 
• Exceptional organizational and time management abilities 
• Ability to manage multiple projects and deadlines 

Technical Skills 

Experience with or willingness to learn: 

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) 
• Media databases such as Muck Rack and Cision (preferred, not required) o Google Workspace 
• Canva 
• AI tools and emerging technology to improve efficiency and productivity

Work Environment & Perks 

• Remote position; Atlanta-based candidates preferred but not required • Occasional travel for client visits, media tours, team meetings, conferences and special  events may be required 
• Competitive benefits package including health, dental and life insurance coverage
• 401(k) with Company match 
• Generous vacation days and PTO policy 
• Emphasis on continuing education.  
• Office closed the week between Christmas and New Years 

How to Apply 

To apply, please submit the following materials to careers@pineapple-pr.com with the subject line Account Coordinator Application: 

• Your resume 
• One writing sample that demonstrates your communication skills 
• A brief cover letter (200-300 words) explaining why you're interested in the position and  what makes you a strong fit for PINEAPPLE 
• A short, selfie-style video (60 seconds or less) introducing yourself and answering the  following questions: 

1. Why are you interested in joining PINEAPPLE? 
2. What unique skills, experience or perspective would you bring to our team? 
3. Please also reference one aspect of PINEAPPLE, our work, values, clients or  approach that stood out during your research and explain why it interested you. 
4. The video does not need to be professionally produced. We're simply looking for  an opportunity to get to know you better, learn more about your interest in the  role and hear how you communicate.