Jr. Implementation Specialist

About Pathlock Inc. Pathlock is one of the fastest-growing enterprise software companies in the Denver area, redefining Identity Governance and Administration (IGA) space with a modern, AI-first approach. Our platform enables the world’s leading organizations to manage and automate access controls, enforce security policies, and simplify compliance across business-critical applications. From user provisioning and access certification to audit readiness and segregation of duties, Pathlock delivers a comprehensive IGA solution designed for today’s complex IT environments. Why Work at Pathlock?

• Cutting-Edge Technology: Engage with the latest in enterprise software security and data analytics.
• Collaborative Culture: Join a team of dedicated professionals who champion innovation, mentorship, and knowledge-sharing.
• Professional Growth: We invest in our people through training, continuous feedback, and clear career tracks.
• Impactful Work: Contribute to security solutions that help high-profile clients maintain trust and operational excellence in their industries.

Our Denver HQ offers an energetic, start-up feel combined with the resources and stability of a global enterprise. Location: Denver, CO (Pathlock Headquarters) Employment Type: Full-Time, Entry-Level Responsibilities

• Assist in the implementation and configuration of Pathlock solutions for new clients.
• Collaborate with clients to gather requirements and ensure successful onboarding.
• Provide training and support to end users to maximize adoption and efficiency.
• Troubleshoot and resolve technical issues during the implementation process.
• Document client interactions, configurations, and troubleshooting steps.
• Work cross-functionally with Product, Engineering, and Support teams to enhance the customer experience.
• Maintain knowledge of product updates and best practices to continually improve implementation strategies.

Qualifications

• Bachelor’s degree in business, Information Technology, Computer Science, or a related field (or equivalent experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Basic understanding of SaaS platforms and cloud-based software solutions.
• Ability to work independently and in a team-oriented environment.
• Detail-oriented with strong organizational skills.
• Prior experience in customer service, technical support, or software implementation is a plus.

Growth Path

• Associate Project Manager: Learn project coordination fundamentals, stakeholder communication, and Pathlock’s core products.
• Project Manager: Lead end-to-end projects, manage larger budgets, oversee cross-functional teams, and resolve complex project challenges.
• Senior Project Manager or Program Manager: Oversee multiple projects simultaneously, develop PMO processes, and mentor junior project managers.
• Strategic Leadership: Potential to progress into roles like Director of Program Management, Product Strategy, or other leadership paths aligned with your ambitions.

How To Apply

• Handshake: Search for “Pathlock” and submit your resume and cover letter.
• Company Website: Visit our https://pathlock.com/careers/ to learn more and apply directly.
• Email: Send your resume and a short introduction to Career@pathlock.com. Please mention the position title in the subject line.

We welcome applicants from diverse backgrounds and are committed to fostering an inclusive environment. If you’re excited about technology, security, and taking on new challenges in a dynamic setting, we’d love to hear from you! Why Join Pathlock?

• Opportunity to lead a cutting-edge cloud security platform.
• Work in a fast-paced, high-growth environment.
• Competitive compensation and equity options.
• Collaborative and inclusive company culture.