Senior Customer Success Manager
Job Description
Posted on: October 6, 2025
Key Points
Head of Customer Success / Senior customer Success Manager
Leading Hospitality Tech Management Platform
Salary - £60 - £80K + Bonus
YOY growth – Doubling Revenue in 2025 / 26
About The Company
Scale Up – Hospitality Management Software working with Hotels etc
Disrupting the market – working with Hilton / BrewDog etc
Doubling revenue in 2025 /26
Remote first working
About the Role
Customer Success Manager – strong progression to director level
Managing onboarding and ongoing relationships with existing accounts whilst looking for upsell opportunity
Client facing role
About the Candidate
5+ Customer Success experience in the hospitality space
Experience working to commercial targets is a huge bonus
Passionate, Energetic and target driven
Package and Benefits
Base salary - £60k - £80k + Bonus
Remote first working
Equity options on joining and directorship within 18 months!
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