Account Manager

Company Description Oley Power Marketing LLC supports small businesses by driving customer growth, increasing traffic, and building long-term stability through call center and remote marketing solutions. The company provides a wide range of campaign types, including medical, business-to-business, insurance, cable and entertainment, merchant processing, and other specialized programs. Oley Power Marketing connects businesses with over 500 call centers and thousands of home-based workers worldwide, enabling flexible and scalable support. The organization emphasizes accessible remote work opportunities, requiring only a computer, headset, and high-speed internet, while helping clients understand and leverage effective marketing strategies.

Role Description The Account Manager is a full-time remote role responsible for overseeing client relationships and ensuring successful execution of marketing and call center campaigns. Day-to-day tasks include managing client accounts, understanding client goals, coordinating campaign setup, and monitoring campaign performance across multiple verticals (such as medical, B2B, insurance, and cable entertainment). The Account Manager will communicate regularly with clients and partner call centers, provide updates and reports, and resolve issues to maintain high levels of service and customer satisfaction. This role will also involve analyzing data, identifying opportunities for improvement, supporting lead generation and live transfer campaigns, and collaborating with internal and external stakeholders to optimize results.

Qualifications

• Client relationship and account management skills, including the ability to build trust, manage expectations, and maintain long-term partnerships.
• Experience coordinating marketing or call center campaigns, with familiarity in lead generation, live transfers, and performance tracking.
• Strong communication and interpersonal skills, including clear written and verbal communication in a remote environment.
• Organizational and analytical skills for managing multiple accounts, interpreting data, and preparing client reports.
• Comfort working with digital tools and CRM or campaign management platforms; proficiency with standard office software and online collaboration tools.
• Ability to work independently in a remote setting, with reliable computer, headset, and high-speed internet connection.
• Previous experience in call center operations, sales, business development, or marketing is highly beneficial.
• High school diploma or equivalent required; post-secondary education in business, marketing, communications, or a related field is an advantage.