Sales Assistant

About Mira Mira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 92,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother. Mira’s most important breakthrough was inventing the market's only FDA-compliant at-home fertility monitor with quantitative technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses. We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data. About The Position We are looking for Sales Assistant for a part-time role (5-10 hours per week) to support our sales team in driving growth by managing B2B orders. If want to challenge yourself at a high-growth startup and make a difference for women's health, please join us! Responsibilities

• End-to-end order management:

• Process and track sales orders from initial receipt to fulfillment.
• Ensure accurate and timely communication with clients regarding order status.
• Coordinate with logistics teams to resolve shipping or delivery issues.
• Create invoices and track payments.

• Assistance with client onboarding:

• Technical support
• Fulfilment of client requests

Requirements

• Previous experience in sales support, administrative roles, or order management.
• Strong organizational skills with excellent attention to detail.
• Proficiency in Microsoft Office (Excel, Word) and experience with CRM software (e.g., Salesforce or HubSpot) and invoicing tools (e.g., Quickbooks)
• Effective written and verbal communication in English.
• Availability to process orders within 24 hours