Counter and Rental Clerks

Job Title: Counter and Rental Clerks

Job Type: Part-time or Full-time contract

Location: Remote

Job Summary:

Join our customer’s team as a Counter and Rental Clerk, where you will play a vital role in providing exceptional service to clients remotely. This part-time opportunity is ideal for individuals who excel at managing customer requests, processing rentals, and communicating effectively via both written and verbal channels.

Key Responsibilities:

• Compute charges for merchandise or services and efficiently process customer payments.
• Receive and manage orders for services such as rentals, repairs, dry cleaning, and storage with attention to detail.
• Clearly explain rental fees, company policies, and procedures to customers.
• Provide accurate information about rental items, including availability, operation, and descriptions.
• Advise customers on the use and care of merchandise, fostering long-term satisfaction.
• Greet customers, discuss their rental needs, and ensure a positive experience from start to finish.
• Answer telephones and respond to inquiries, placing orders as needed with professionalism.

Required Skills and Qualifications:

• Exceptional written and verbal communication skills, ensuring clear and concise support for customers.
• Strong attention to detail and ability to accurately handle transactions and documentation.
• Proficiency in remote work technology and tools.
• Capable of preparing rental forms, securing customer signatures, and managing licensing documentation.
• Proven ability to organize, tag, and track merchandise for rental, repair, or storage.
• Experience in maintaining accurate transaction records and tracking inventory.
• Customer-focused mindset with a professional and courteous approach.

Preferred Qualifications:

• Previous experience as a Counter Clerk, Rental Agent, Leasing Consultant, or similar adjacent roles.
• Familiarity with rental management systems and POS software.
• Interest in contributing to AI training data through adjacent role experience (e.g., Rental Sales Representative, Video Clerk).