Application Support Professional

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.We are currently recruiting, for integration in our internal team/client, professionals with the following profile:Application Support Professional - Mostly remoteWhat do you need to have:Hard Skills:5 years working experience with application support (pref. international teams)Incident management tools (e.g. Servicenow)Experience in Knowledge management & documentation tools (sharepoint, wiki)1st and/or 2nd line support experience & coordination with other teamsMicrosoft Excel & Office (strong Excel & Powerpoint skills)ITIL Foundations certification / knowledgeBasic experience in Cybersecurity platforms & vulnerability handling guidelinesEnglish fluent with advanced writing skillsSoft skillsGood communicationTeam spiritProactivityTime managementWhat we can offer:Personalized support from your teamYour manager will take into consideration your motivations and suggestionsVictories will be celebrated togetherYour HR and Support Teams will always be available to helpConstant feedback on your workA network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)And, of course, many gatherings and social eventsTo respond to this opportunity, send us your CV to the following e-mail address ******