Customer Service Representative

Call Center Rep or CSR with call Centre experience with Recent Healthcare experience is a mustResponsibilities

• In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
• You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
• You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.
• Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.