Account Manager (€50k + 20% OTE) at cargo.one

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack. Job Title Account Manager Salary €50k + 20% OTE Company Description cargo.one is an $84M-funded, AI-native operating system for global logistics, backed by top-tier investors including Bessemer Venture Partners, Index Ventures, and Creandum. Job Description You will manage an SMB portfolio of roughly 124 freight-forwarding accounts, totaling €637k in ARR. As an Account Manager, you'll drive product adoption, lead commercial renewal negotiations, and upsell customers on cargo.one’s expanding AI and ocean freight capabilities. It is a high-velocity role centered on relationship building and proactive expansion. Location Remote, Europe Why this role is remarkable

• Join a market leader backed by $84M from elite VCs like Index Ventures and Bessemer, transforming the global logistics infrastructure.
• Own a high-velocity commercial book with uncapped commission and the chance to sell cutting-edge AI tools to major industry players.
• Work in a remote-first, high-feedback culture that offers significant autonomy, a €650 home office budget, and regular international offsites.

What You Will Do

• Manage a portfolio of ~124 accounts, proactively driving renewals and maintaining an NRR that consistently trends north of 100%.
• Identify expansion opportunities to upsell customers into newer AI-native features and ocean freight solutions, growing the revenue footprint of your book.
• Conduct end-to-end commercial negotiations, managing pricing and relationship dynamics for complex B2B SaaS renewals with 1-3 stakeholders per deal.

The ideal candidate

• Proven track record in B2B SaaS account management or renewals, specifically handling high-velocity books and commercial negotiations.
• Exceptional relationship-building skills with the ability to turn day-to-day contacts into internal champions through sharp questioning and rapport.
• Deep curiosity and enthusiasm for AI tools, with the technical diligence required to master a complex logistics product and act as a trusted advisor.

Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. How does this work?

• Jack's an AI agent for job searching and career coaching. He works for you.
• Jill is the AI recruiter working for the company. She recruits from Jack's network.
• If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.