Senior Case Manager Comcare - Remote

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with an a high performing client who are expanding their market share after securing new work and are seeking experienced Comcare Senior Case Managers to join as part of a new claims team build.    You will be responsible for managing a portfolio of comcare claims within a well known organisation and a supportive environment. This role will focus on delivering high quality customer outcomes, driving sustainable return to work strategies and providing technical support across the broader claims function. This is an excellent opportunity to join a business experiencing continued growth, with future leadership and development opportunities available. Key Responsibilities

• Manage a portfolio of 30 claims from end to end
• Develop and implement effective claims and return to work strategies
• Provide a high level of customer service to workers, employers and key stakeholders
• Support technical discussions and assist junior team members where required
• Ensure all claims are managed in line with SRC / Comcare legislation and internal compliance standards
• Identify barriers to recovery and implement proactive resolution strategies
• Build strong working relationships with clients, medical providers and rehabilitation stakeholders

Experience & Skills Required

• Strong understanding of SRC / Comcare legislation
• Coaching or mentoring experience highly regarded
• Strong communication and stakeholder management skills
• Ability to manage competing priorities in a fast-paced environment
• High level of professionalism and customer service focus
• Strong organisational and time management skills
• Solution-focused mindset with the ability to work autonomously and collaboratively

  Why you will love this role:

• Up to $110,000 plus Superannuation
• Remote work but the option to work in office if preferred
• 9 Day fortnight after probation
• Be supported by leaders that are highly respected and experienced in the market.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.  HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Andrew.smith@haylopeople.com.au