Customer Operations & Teamwear Coordinator

Customer Operations & Teamwear CoordinatorRemote (UK only) | Part-time or full-time considered

We are looking for an organised, commercially minded Customer Operations & Teamwear Coordinator to support and strengthen our ecommerce and teamwear operations.

This role sits at the centre of customer experience and operational delivery. You will manage customer enquiries, Shopify administration, teamwear clients, and supplier coordination, while also helping to develop, improve, and document processes as the business continues to grow.

We are a small, established business with a hands-on, collaborative culture. This role would suit someone who enjoys using initiative, working flexibly, and helping shape how things are done, without the instability of a true start-up.

This role is well suited to an experienced candidate seeking reduced or flexible hours, while also offering scope to grow into a full-time position as the business continues to develop.Hours:

• Core responsibilities align to 25–30 hours per week

• Part-time or full-time considered

• Option to increase hours over time

Salary:

£26,000–£30,000 full-time equivalent

(based on a 37.5-hour working week and pro-rated depending on agreed hours)

Key requirements:

• Proven, hands-on experience using Shopify in a commercial ecommerce environment

• Ecommerce and retail experience

• Strong customer service background

• Confident using Microsoft Excel, Outlook, Teams and Word

• Ability to work independently and use initiative

• Comfortable helping put processes in place in a growing business

Desirable:

• Apparel or sportswear experience

• B2B or teamwear client experience

• Basic image manipulation (cropping / resizing images)

• Experience working with suppliers or factories

To apply, please email your CV and a short note outlining your Shopify experience to careers@halo-sportswear.com or apply via LinkedIn.