Field Service Technician

Company Description

Friedheim International is a leading supplier of precision manufacturing equipment and solutions for the printing, packaging, Corrugated and Process manufacturing industries for over 140 years. With state-of-the-art technology and applied expertise, Friedheim delivers innovative solutions tailored to the customers needs. Backed by a legacy of centuries in customer care, the company is committed to supporting businesses in achieving operational excellence. For more information, explore our website at friedheim.co.uk.

Role Description

This is a full-time remote role for a Field Service Technician. The Field Service Technician will provide on-site equipment installation, maintenance, and repair services to clients. Responsibilities include diagnosing technical issues, replacing parts and conducting preventative maintenance, and offering hands-on training to clients. The technician will ensure a high level of client satisfaction throughout all interactions.

We have recently opened an office in Belgium and plan to expand into Eastern Europe and beyond, having a passion to travel will be seen as a significant advantage.

This is a rare and exciting opportunity to join a dynamic and forward thinking business that is going from strength to strength.

Excellent package including Choice of Company Car, Private Health, Laptop, Mobile phone.

Qualifications

• Technical expertise in equipment installation, maintenance, and troubleshooting
• Experience with diagnostics, preventative maintenance, and repair processes
• Strong communication and interpersonal skills for client training and support
• Ability to work independently, manage multiple tasks, and maintain detailed records
• Proficiency with tools, equipment, and software relevant to the role
• Valid driver's license and willingness to travel both Internationally and domestic as required for on-site visits and installations
• Prior experience in the printing, packaging, corrugated or manufacturing industries will be an advantage
• Certification or degree in a relevant technical discipline is preferred