F6S drives growth for 6.5 million founders, startups and companies of all sizes. F6S is an AI-first platform that helps our members grow with funding, grants, growth programs, software discounts and more. F6S delivers billions of dollars in growth fuel per year to our global member network.
We are a fast-growing and stable company with millions of members that rate us highly. We’ve consistently grown to deliver opportunities to both network and team members. This is a remote role that you can do from anywhere in the EEA.
About The Role
We're looking for an IT Operations Technical Specialist. You'll report to the IT Manager and work on IT projects as well as challenging tickets from our team members in the day-to-day ticket flow.
This role is hands-on: you'll deliver technical projects and deployments across Google Workspace, Intune, Addigy and similar tools — while also resolving general IT desk tickets and keeping records and processes airtight.
We are looking for someone who is working in a similar role in an organization with 250 to :1,500 people, supporting team members internally.
On a typical day you will:
- Deliver technical IT projects and deployments
- Work tickets end-to-end in our ticketing system for onboarding, offboarding, device purchase, access requests and general IT desk issues.
- Administer Google Workspace, Intune, Addigy and similar tools, including scripting where useful.
- Manage and update records for IT inventory, software platform access, compliance tasks and other key IT operations activities.
- Handle basic supplier management for phones, IT hardware, software and phone service licenses.
- Follow and help maintain established IT specifications, documentation and runbooks so support is delivered consistently and correctly.
- Communicate clearly with team members through the ticketing system, translating technical work into plain language for a non-technical audience.
- Keep F6S safe with secure IT practices while serving our team members.
- Currently working in a similar, technical IT Operations role inside an SME (roughly 250 to 1,500 people).
- High level of technical skill for both projects and day-to-day admin of Intune, Google Workspace and/or Addigy.
- Experience working in a ticketing system, handling and resolving general IT desk tickets.
- Has delivered technical IT projects and deployments in a similar environment to ours.
- Comfortable in a specification-intensive environment, following established IT specs, documentation and run-books.
- Very good communication skills.
- Detail-oriented and strong organizational skills
- Proactive and results-oriented.
- Flexible working hours
- Remote-first working
- Fun and rewarding environment with skill and career progression
- Birthday gifts :)
F6S empowers each team member to reach their potential with ongoing training, increased responsibility, and opportunities for progression in new or existing F6S teams. We will work to provide you with career and personal progression at the level you desire.
