Are you a fluent Dutch speaker with a passion for delivering exceptional customer service? We are seeking a customer focused professional to join a leading international organisation supporting customers across multiple channels.
As the main point of contact for Dutch speaking customers, you will handle a variety of enquiries via phone, email, and chat, providing accurate information, resolving issues, and ensuring a positive customer experience from start to finish.
Key Responsibilities
- Support customers across phone, email, and live chat.
- Resolve enquiries and complaints in a professional and timely manner.
- Build strong customer relationships through excellent communication.
- Liaise with internal teams to ensure effective issue resolution.
- Maintain accurate records using CRM systems.
- Meet service standards and performance targets.
About You
- Fluency in Dutch and English
- Ideally some previous customer service, customer support, or contact centre experience.
- Excellent problem solving and organisational abilities.
- Confident using CRM systems and Microsoft Office applications.
- Able to manage multiple priorities in a fast-paced environment.
- This role is remote but candidates must be in the UK and able to collect a laptop from either the London or Northamptonshire office.
What's on Offer?
- £13.47 per hour
- Weekly pay on hourly rate to begin with
- Possibility of temp to perm if things go well
- November start
This is an excellent opportunity for a Dutch speaking customer service professional looking to join a global business that values customer experience and employee development.
For more information, please get in touch - c.grosvenor@eurolondon.com
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our clients' requirements.