Revenue Systems Manager - Remote

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission.
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy.
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale.
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission.
• We Live by Our Values - we role model our values 100% of the time.
• We Expect High Performance - we set a high standard and we’re not satisfied with being average.

This role The Revenue Systems Manager ensures that Employment Hero’s Go-To-Market (GTM) technology stack is reliable, optimized, scalable, and tightly aligned with our global revenue strategy. You will act as the primary system owner for core revenue platforms, bridging the gap between technical capability and sales performance. Your key focus areas will be:

• Drive the operational health, technical configuration, and roadmap for P1 platforms, including Outreach, Gong, 6Sense, LinkedIn Sales Navigator, Revenue Hero, ZoomInfo, Lusha, and Cognism.
• Oversee core system integrations (e.g., SFDC ↔ Outreach ↔ Gong) to eliminate data friction and ensure high reliability across the GTM stack.
• Lead system evolution and formal change control processes in alignment with Enterprise Technology standards.
• Act as the primary escalation point for platform outages and technical errors, coordinating resolutions with internal IT teams and external vendors.
• Manage high-frequency support requests, including lead routing troubleshooting and user access reviews to ensure global compliance.
• Lead the end-to-end commercial lifecycle for GTM tools, including renewal assessments, ROI measurements, and contract negotiations in partnership with Procurement.
• Maintain strategic vendor relationships to stay ahead of product releases and ensure maximum value extraction from our technology investments.
• Partner with Sales and Marketing Operations to advise on the technical feasibility of new automation, AI initiatives, and sequence management.
• Direct the evaluation and implementation of new GTM tools, from initial business case development through to security and architecture reviews.
• Manage and develop one direct report (Systems Analyst/Admin) while maintaining comprehensive technical documentation and SOPs for the wider team.
• Deliver targeted system onboarding and enablement sessions to ensure users are proficient in new features and tools.

Who you are To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 5+ years of experience in Revenue Systems, RevOps, or Sales Operations in a high-growth SaaS environment.
• Deep, hands-on experience administering Outreach and Gong (essential).
• Strong proficiency in Salesforce, with a focus on GTM tooling integration (Admin certification preferred).
• Experience with the modern stack, including Revenue Hero, 6Sense, ZoomInfo, or similar intent and routing platforms.
• Strong understanding of data flows between Marketing Automation (Marketo), CRM (Salesforce), and Sales Engagement (Outreach) platforms.
• Proven experience managing a multi-tiered tech stack with a focus on roadmap development and vendor management.
• Strong commercial acumen with the ability to build business cases for new technology and lead complex contract renewals.
• Strategic problem-solving skills to diagnose root causes in complex system syncs and formulate scalable solutions.
• Exceptional communication skills to convey technical system status and incident reviews to commercial stakeholders.

What we can offer At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• Remote Work: Work remotely with the flexibility to own your time and impact.
• Cutting-edge Tools: Access tools to amplify your work and knowledge.
• Ambitious Environment: Surround yourself with outcome-driven colleagues who challenge you to do your best work.
• Equity: Own ESOP (employee share options) in a fast-growing tech company.
• Benefits: Generous parental leave, WFH office expense budget, and outstanding learning & development opportunities.
• Global Gathering: Attend our annual Global Gathering—we're heading to the Gold Coast, Australia, in September 2026!

Note: We’re AI-first, so you may meet some of our AI tools early in the process to ensure a fair and consistent experience. We verify candidate identity and location as part of our hiring process. Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: employmenthero.com/legals/applicant-policy/__.