Microsoft O/M365 Authenticator & MFA Specialist (Healthcare Required)

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

100% Remote8 month contractMust have Healthcare experience to be consideredNo 3rd Party/No C2C

The IAM Specialist is a subject matter expert in Microsoft Authenticator and Multi-Factor Authentication (MFA) technologies, responsible for designing, implementing, and managing secure identity solutions across a complex healthcare and academic enterprise. This role ensures that access to sensitive systems and data is protected through robust authentication strategies, balancing security with user experience for clinicians, researchers, faculty, and staff.

Key ResponsibilitiesMFA Strategy & Implementation

• Lead the deployment and lifecycle management of Microsoft Authenticator and MFA across diverse user populations
• Design and enforce conditional access policies tailored to clinical, academic, and administrative workflows
• Integrate MFA with third-party applications, VPNs, and legacy systems where feasible

Security & Compliance

• Ensure MFA configurations align with HIPAA, FERPA, and institutional security policies
• Collaborate with cybersecurity teams to monitor authentication-related threats and respond to incidents
• Maintain audit trails and reporting for compliance and risk assessments

User Experience & Support

• Develop and deliver training, documentation, and support resources for end users
• Partner with help desk and IT support teams to troubleshoot MFA-related issues
• Advocate for user-friendly authentication experiences without compromising security

Automation & AI Integration

• Use PowerShell, Microsoft Graph API, and other tools to automate identity provisioning, MFA enrollment, and reporting
• Explore and implement AI-driven identity protection features (e.g., risk-based conditional access, behavioral analytics)
• Monitor and optimize authentication flows using Microsoft Entra ID (formerly Azure AD) insights

Governance & Innovation

• Stay current with Microsoft identity roadmap, including new features in Microsoft Entra, Authenticator, and passwordless technologies
• Lead pilot programs for emerging authentication methods (e.g., biometrics, FIDO2 security keys)
• Collaborate with enterprise architects and application owners to ensure secure integration of identity services

Qualifications

• Bachelor’s degree in Information Security, Computer Science, or related field (Master’s preferred)
• 5+ years of experience in identity and access management, with deep expertise in Microsoft Authenticator and MFA
• Experience in healthcare or academic IT environments preferred
• Strong understanding of Microsoft Entra ID, Conditional Access, and identity governance
• Familiarity with automation tools (PowerShell, Graph API) and AI-driven security features
• Excellent communication and stakeholder engagement skills

Preferred Certifications

• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Security Operations Analyst Associate
• Certified Information Systems Security Professional (CISSP) or equivalent

Key Attributes

• Security-focused mindset with a passion for protecting sensitive data
• User-centric approach to balancing security and usability
• Automation advocate who leverages scripting and AI to streamline identity operations
• Collaborative communicator across technical and non-technical teams
• Forward-thinker who stays ahead of identity trends and threats

Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.