Who we are looking for
German speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have:
- Previous Customer Service or IT experience;
- Good command of MS Office;
- Excellent communication skills;
- Attention to detail and team-working skills;
- Interest into Technology;
- Excellent German verbal and written communication skills - minimum C1 level;
- Very good English verbal and written communication skills - minimum B2 level.
- Ability to work shifts (8-20)
Your future role
- Delivering high-quality standard customer service;
- Remote support for Deloitte’s employees regarding technical issues;
- Contact with clients via incoming phone calls, self-service tickets and chats
- Analysis and solving of the most common enquiries using step-by-step solutions provided to you;
- Cooperation with IT specialist team to deal with more complex issues;
- Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
- Grow and develop yourself – through the creation of individual developmental plans and with the support of peers;
- Take ownership and manage problems to their successful resolutions.
- Stable job in multinational company based on employment contract;
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
- Structured onboarding process and Buddy program for new joiners;
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
- Attractive benefits:
Apply and shape your future with us!
If your professional profile matches our expectations, the recruitment process will consist of the following stages:
- A brief interview with a Recruiter;
- Online or in-person interview with Team Members.
About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences.What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
