Customer Support | $35/hr Remote | Mercor

At Crossing Hurdles, we work as a referral partner. We refer candidates to Mercor that collaborates with the world’s leading AI research labs to build and train cutting-edge AI models.

Organization: Mercor

Position: Voice Recording (UK Accent – Welsh)

Referral Partner: Crossing Hurdles

Type: Hourly Contract

Compensation: $25–$35/hour

Location: Remote

Commitment: 10–40 hours/week

Role Responsibilities (Training support will be provided)

• Place real phone calls to a demo line and record natural, caller-side-only audio sessions.
• Speak clearly with a Welsh (UK) accent while spelling names, email addresses, and phone numbers.
• Vary tone, pace, and delivery to sound natural, including pauses and filler words where appropriate.
• Record calls across multiple environments (quiet, slight background noise, speaker mode, muffled voice).
• Accurately enter call metadata and required details into a shared tracking sheet.

Requirements

• Must have a clear and natural UK Welsh accent.
• Ability to place real phone calls (VoIP calls are not permitted).
• Strong attention to detail when following call instructions and recording metadata.
• Comfortable providing speaker details such as speaker ID/name, gender, age group, primary language, and geographic ethnicity.
• Ability to complete approximately 3 hours of recorded conversation by December 28.

Application process (Takes 20 min)

• Upload resume
• AI interview based on your resume (15 min)
• Submit form