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Car Finance Account Manager / Sales Advisor

Connect Me Car FinanceCradley Heath, England, United Kingdom
£26k–60k · statedRemote · UKMid-Senior Level

Skills

  • CAR FINANCE
  • SALES
  • CUSTOMER SERVICE
  • RAPPORT BUILDING
  • NEEDS ASSESSMENT
  • FINANCE OPTIONS EXPLANATION
  • PIPELINE MANAGEMENT
  • FOLLOW-UP
  • RESPONSIBLE LENDING
  • FCA REGULATION

About the role

Pay: £26,000.00 per year basic - OTE £60,000


Job Description: REMOTE WORKING | £26,000 BASIC | REALISTIC OTE £60,000

Approved Customers Provided - No Cold Calling, Full-Time, Permanent


Employment details

Salary: £26,000 per annum basic plus performance-related commission

Realistic on-target earnings: £60,000 per annum

Job type: Full-time, permanent

Location: Remote / work from home (UK)

Hours: Monday–Friday, 9:00 am–6:00 pm; alternate Saturdays, 9:00 am–5:00 pm


Job overview

Connect Me Car Finance is an established, FCA-regulated specialist car finance brokerage. We help customers across the UK access suitable, affordable vehicle finance, including people who have experienced credit difficulties. Our wider purpose is to help customers build and protect their financial futures - not simply finance a car.

No cold calling. No prospecting. No requirement to generate your own leads.

You will work with customers who have already applied for car finance and received a positive lending decision. You'll help them understand affordable finance options, choose a suitable vehicle and complete their purchase. Responsible repayments may help customers improve their credit profiles over time; where appropriate, optional vehicle protection products can help manage unexpected motoring costs and protect the financial progress they're making. Neither credit improvement nor financial protection is guaranteed.


This is a customer-focused sales role with a meaningful purpose: helping people get back on the road while making informed choices for their longer-term finances.


What you will do every day

  • Engage with customers who have applied for car finance and received an initial positive lending decison, building rapport and understanding their individual needs
  • Understanding each customer's circmstances, vehice preferences, purchasing intentions and affordable monthly budget
  • Clearly explain available finance options, lending conditions, repayment commitments the importance of borrowing responsibly
  • Proactively manage your pipeline of customers, priortising opportunities, maintaining consistent follow-up and progressing applications towards completion
  • Where appropriate, introduce optional vehicle protection products, clearly explaining their benefits and costs
  • Proactively follow up enquiries, overcome concerns sensitively and guide customers towards a suitable purchase.
  • Manage a personal pipeline accurately, coordinate with dealers and lenders, and see agreed actions through to completion.
  • Use strong telephone, WhatsApp and CRM skills while consistently following sales and regulatory compliance standards and delivering excellent customer outcomes


Key responsibilities

  • Contact customers promptly who have applied for car finance and have received an initial positive lending decision
  • Take ownership of individual sales performance, including lead conversion, effective pipeline management, timely customer follow up and succesful completion of finance agreements, while maintaining excellent customer outcomes
  • Build strong customer relationships through effective questioning, active listening and a professional, consulatitve sales approach
  • Understand each customer's circumstances, vehicle requirements, affordable monthly budgets and purchasing intentions
  • Clearly explain suitable finance options, repayment commitments, lending conditions and next steps in customer journey
  • Help customers identify suitable vehicles and, where appropriate, explain optional vehicle protection products in a transparent and compliant manner
  • Take ownership of an individual customer pipeline, coordinating with customers, dealerships and lenders to progress finance agreements through to completion
  • Proactively manage customer enquiries, address concerns and mantain timely, consistent follow-up to progress suitable opportunities
  • Maintain accurate up-to-date CRM records, customer communications and agreed follow-up actions
  • Work towards invidivual and team performance targets, with particular emphasis on conversion, pipeline management, customer experience and completed finance agreements
  • Follow established sales processes, regulatory requiremenrts and customer service standards while actively participating in coaching and continuous improvement


Skills and experience

  • Previous sales experience is essential. Motor finance, automotive sales, finance brokerage or telephone-based consultative sales experience would be advantageous.
  • Demonstratable success in a target-driven sales environment, with ability to reproduce sales results, conversion performance and how opportunities were managed through to completion
  • Excellent telephone communication, relationship-building and customer discovery skills
  • Confidence explaining financial products, adressing customer concerns and handling objections whilst progressing sales
  • Professional, empathetic and customer-focused approach
  • Strong organisational skills, attention to detail and the ability to routinely manage multiple customer opportunities
  • A proactive approach to pipeline management, customer follow-up and completing agreed actions
  • Self-motivation, accountability and the discipline to work effectively in a remote environment
  • Confidence using CRM systems and digital communication tools
  • Willingness to follow established processes, respond positively to coaching and continuously improve performance


Approved customer opportunities; warm leads provided, no cold calling or self-generated leads

Fully remote, full-time permanent employment

Structured onboarding, training and ongoing sales coaching

Established systems, supportive team and career development opportunities


About Connect Me Car Finance


Our belief is simple: customers should be judged on their future, not just their past. We aim to provide access to suitable, affordable car finance, clear guidance and a positive experience. Responsible repayments can contribute towards rebuilding a credit profile over time, while suitable optional protection products can help reduce exposure to unexpected vehicle costs. We're looking for sales professionals who understand that strong results and good customer outcomes should go hand in hand.


Apply today

If you're an experienced salesperson who enjoys building customer relationships, converting genuine opportunities and earning commission based on performance, we'd like to hear from you.


Join Connect Me Car Finance and focus on what you do best: helping customers and completing sales.


Benefits:

  • Canteen
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay
  • Transport links

Experience:

  • Direct sales: 2 years (Required)
  • Account management: 2 years (Required)
  • Sales: 2 years (Required)

Work Location: Remote

Originally posted on LinkedIn. You apply directly with Connect Me Car Finance. CustomerRemoteJobs.com never asks for payment to apply.
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