Customer Support with Hungarian and English - Remote (24/7)
Job Description
Apply with Concentrix!
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Support with Hungarian and English - Remote (24/7), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Support on on our team, you will:
- Offer support in regards with the products and services available on the client s platform
- Perform multichanels support with the following: Inbound Calls, Outbound Calls, Email & Ticketing System – Handling inquiries, complaints, off-line activities and follow-ups; Chat – Assisting customers in real-time via digital platforms; Social Media Support – Managing customer interactions on other platforms like Facebook, X, Instagram etc
Concentrix is a great match if you:
- Are proficient in Hungarian (advanced/ native) and English (medium)
- Ability to manage multiple tasks in a fast-paced environment
- Are proactive, self-motivated, and solution-oriented
- Have knowledge about banking sector
- Have computer literacy skills
- Have selling /upselling skills
- Have availability to work in a 24/ 7 (rotational shifts)
- Have availability to travel abroad to our client office for the first week of training (expenses covered by the company)
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time indefinite contract
- Performance bonus
- The option to choose from a board range of flexible benefits through MY Benefit Platform
- Medical Subscription
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.
