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Data/ Java Engineer (AI/LLM Chatbot, Customer Service)

Binance
Department:Customer Service
Type:REMOTE
Region:Australia
Location:Australia
Experience:Mid-Senior Level
Skills:
PYTHONSPARKLLMJAVAEXCEL
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Job Description

Posted on: October 3, 2026

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
 
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Responsibilities

  • Development and implementation Backend service for the AI Chatbot products.
  • Build large scale software system, which can impact daily life of millions of customers.
  • Explore and integrate the LLM applications to improve chatbot performance and user experience.
  • Underlying infra/arch upgrade performance tuning, online incidents troubleshooting, and system refactoring.
  • Write high-quality, clean, and maintainable code using engineering best practices guide junior engineers’ daily work and do knowledge share, etc.

Requirements

  • Bachelor's/Master's degree in computer science, engineering, or equivalent industry experience.
  • Over 8 years of professional experience in a related field.
  • Core Java programming skills and willingness to do hands on coding are a must.
  • Knowledge and experience with Python and familiar with collaborating with algorithm engineers.
  • Capable to cope with stress, and quickly learn new knowledge.
  • Good cross-team communication skills.
  • Familiarity with design patterns and system design required to solve common software programming challenges.
  • Knowledge and experience with Chatbot & Custom service Bot is considered as a plus.
  • Knowledge and experience with LLM usage is considered as a plus.
  • Knowledge and experience with data job like Flink/Spark are considered as a plus.
Working at Binance
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire
 
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
 
Apply today to be a part of the Web3 revolution!
 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
 
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Originally posted on lever

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