Account Manager (US)

You are equal parts strategist and cheerleader. You thrive on collaboration, excel at communication, and have an uncanny ability to anticipate needs before they arise. You’ll lead with confidence, ensuring every project runs like a well-oiled machine while keeping clients and team members motivated.

Your Responsibilities

You’ll own the client relationship, acting as the bridge between the client’s vision and the team’s execution. From managing timelines to delivering status updates, you’ll make sure everyone stays aligned and on track. You’ll oversee multiple projects, ensuring they’re completed on time, within scope, and above expectations.

Your day-to-day will include:

Leading client communications with professionalism and clarity.

Collaborating with internal teams to ensure deliverables meet the client’s vision and objectives.

Managing project scopes, timelines, and budgets to keep everything on track.

Proactively identifying risks and finding solutions before they become issues.

Analyzing campaign performance and sharing insights to drive continuous improvement.

Maintaining a deep understanding of clients’ industries and goals, ensuring you’re always one step ahead in providing value.

Who We’re Looking For:

A relationship-builder with outstanding communication and negotiation skills.

Highly organized, detail-oriented, and unshakable under pressure.

Skilled at balancing client needs with team priorities to ensure win-win outcomes.

Adept at using project management tools and workflows to keep everything moving smoothly.

A strategic thinker who can see both the forest and the trees.

A team player with a collaborative mindset and a knack for fostering trust.

Passionate about delivering excellent client experiences and results.

Our Culture

• When people ask us what the best thing about Bald is, the answer is always clear: it’s our people. We say it about one another, and others say it about us. We’re a fully remote team of good humans who work hard, play hard, and support each other every step of the way. Laughter and collaboration drive us, and we come together to deliver brand magic every time. Our culture isn’t just important—it’s how we thrive and make a real impact, no matter where we are in the world.