Account Executive, Mid-Market (Mandarin speaking)

Overview We are looking for an Australia-based Account Executive to join our APAC Mid-Market team, reporting to APAC Mid-Market Sales Manager. You will manage accounts for our Southeast Asia-based customers helping these customers scale their use of solutions and services across multiple areas such as Agile / DevOps, Work Management and IT Service Management. As a member of the team, you will build relationships with customers and external partners, and collaborate with our internal teams to ensure customer satisfaction. Our Mid-Market sales team manages a portfolio of named customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, you will serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. To help our teams work together effectively, we are a remote-first company, however you can also work from one of our offices, whenever you like - the role does require you to be located in Australia . Responsibilities

• Develop and implement named account or territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success
• Build strategic relationships with customers and articulate how our value proposition addresses their challenges, strategy and needs
• Identify and qualify leads, build relationships with key decision makers, understand customer needs, deliver sales presentations, and close deals
• Provide regular accurate sales forecasts, reports, and updates to management.
• Stay updated on industry trends, market dynamics, and competitor activities within the South East Asia mid-market segment.
• Build a strong relationship with channel partners to ensure effective collaboration for the benefit of our customers

Qualifications

• Experience in a quota-carrying B2B software sales role focused on the Greater China region
• Experience growing mid-market or enterprise accounts within the Greater China market
• Solution selling to VP and C-level Executives
• Proven track record of exceeding performance targets
• Building and leading territory & strategic account plans
• Experience leading account teams to drive successful customer outcomes
• Mastery in using a CRM to achieve and correlate performance metrics
• You are fluent in English and Mandarin (speaking and writing). Proficiency in Cantonese would be an advantage.