Customer Service Intern
Remote UK | Part-Time / Full-Time | Internship | Training Provided | Immediate Start
One of our clients is looking for a Customer Service Intern to join their growing team on a remote basis.
This is an excellent opportunity for a student, recent graduate or early-career candidate looking to gain valuable customer service, communication and business experience in a professional working environment.
No extensive previous experience is required. The client is looking for someone who is enthusiastic, reliable, willing to learn and enjoys helping people.
What You’ll Gain
This internship is designed to give you practical experience that can help you take the next step in your career.
You will develop skills in:
- Customer service and customer communication
- Email and telephone communication
- Handling customer enquiries
- Problem-solving and complaint resolution
- CRM and customer management systems
- Administration and data entry
- Teamwork and professional communication
- Remote working and time management
Key Responsibilities
- Respond to customer enquiries by email, phone and online channels
- Provide helpful and professional customer support
- Assist customers with questions, requests and basic issues
- Record customer interactions accurately in internal systems
- Escalate complex queries to the appropriate team member
- Follow up with customers where required
- Assist with customer records and administrative tasks
- Support the wider customer service team with day-to-day activities
- Help maintain a positive customer experience
- Learn and follow company processes and service standards
Who We’re Looking For
This role could suit:
- Students looking for practical work experience
- Recent graduates
- College or university leavers
- Candidates looking for their first office-based role
- Individuals changing career
- Junior Customer Service candidates
- Candidates interested in Customer Service, Administration or Business
You don't need extensive professional experience. Attitude, communication skills and willingness to learn are more important.
Skills & Qualities
We are looking for someone who has:
- Good written and verbal communication skills
- A friendly and professional approach
- Strong listening and interpersonal skills
- Good attention to detail
- Basic computer skills
- A positive and willing-to-learn attitude
- Good organisation and time-management skills
- The ability to work independently and as part of a team
Remote Working
This is a remote UK opportunity, giving you the flexibility to gain professional experience while working from home.
You will receive appropriate training and support to help you understand the role, systems and customer service processes.
Apply Now
If you are motivated, enthusiastic and looking for an opportunity to gain real-world customer service experience, we would like to hear from you.
Apply today to start building your professional experience and develop skills that employers value.
We aim to respond to applicants within 15 days.