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Today Customer Services Articles Digested
Top Customer Services articles picked and summarizedBusiness Insider•4 hours ago•
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The Annoyance Economy: How Companies Profit $165 Billion by Making Customer Service Exhausting
Frustrated with endless customer service loops? You're not alone. Companies are profiting $165 BILLION from our exhaustion in what's called the 'annoyance economy.' Discover how AI chatbots, impossible cancellation processes, and bureaucratic hurdles are designed to wear us down—and what it's costing us mentally and financially. #CustomerService #AnnoyanceEconomy #AIChatbots #ConsumerRights #BusinessInsider