Today Customer Services Articles Digested

Top Customer Services articles picked and summarized

Microsoft's AI Revolution: How Legal & General is Transforming Customer Service with Generative AI

Cx Today•8 hours ago•

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Microsoft's AI Revolution: How Legal & General is Transforming Customer Service with Generative AI

Microsoft is revolutionizing customer service! Their new AI partnership with Legal & General creates the first contact center built with generative AI from the ground up. 🤖 Discover how AI is transforming customer experience with real-time insights and sentiment analysis. #AI #CustomerService #Microsoft #GenerativeAI #DigitalTransformation #CX

COMPANIES

microsoft

legalgeneral

aicustomerservice

generativeai

contactcenter