Walton's Exciting Customer Service Week 2024: A Celebration of Excellence in Service!

Walton Launches Nationwide Customer Service Week 2024

With the slogan 'We Strive for Service Excellence', Walton's Customer Service Management (CSM), one of Bangladesh's leading technology giants, has launched a nationwide Customer Service Week 2024. This significant event will take place from 23 to 29 December 2024, where Walton's customer service points and sales outlets across the country will offer various special benefits to customers in after-sales service.

The inauguration ceremony for this week was held on 23 December 2024 at the Hotel Royal Tulip Sea Pearl Beach Resort. Key figures in attendance included SM Shamsul Alam, Chairman, and SM Mahbubul Alam, Managing Director of Walton Hi-Tech Industries PLC, along with other distinguished guests from Walton.

During the event, SM Shamsul Alam emphasized that Walton's primary goal is not just selling products but ensuring customers receive the best possible service. He stated, "In line with this commitment, we will continue to provide our customers with the best after-sales service throughout the year."

SM Mahbubul Alam reiterated the importance of customer trust, asserting that providing quality products and efficient after-sales service is essential. He mentioned that the initiative for a nationwide customer service week aims to enhance service delivery and educate customers about the correct usage of electronic products.

Shivdas Roy, Head of Walton CSM, announced that during Customer Service Week 2024, Walton service points will introduce cashless transaction facilities and create awareness about the proper use of electronic products, along with offering special benefits to customers.