Unlocking the Future of Customer Service: Bucher + Suter's Innovations at CCW 2025

At CCW 2025, Bucher + Suter is set to showcase their groundbreaking solutions aimed at optimizing contact center operations before integrating AI for enhanced efficiency. With over 120 specialists in the field, they provide secure and innovative omnichannel solutions tailored for large contact centers and regulated industries.

Event Details

Join us in Berlin from February 25-27 at Stand C14 in Hall 3 to discover how we’re addressing the complexities of modern contact centers with:

• Expert Advice: Get unbiased insights on critical aspects of contact center operations.
• Guidance for Regulated Industries: Specialized support for sectors like insurance and healthcare, including cloud strategies.
• Live Demos: Experience the latest innovations from Cisco, Webex Contact Center, Salesforce, and Cognigy.
• b+s Elevate: A fully cloud-based contact center solution built for Salesforce, powered by Webex Contact Center.
• Voicebot Strategies: Learn about integrating voicebots within various platforms and their unique advantages.

Exclusive Presentations

• February 25, 12:00-12:30 PM: Groupe Mutuel discusses cost reduction and improved experiences through innovative solutions.
• February 25, 3:00 PM: Hear from Helvetia Insurance on achieving exceptional customer service with cloud-based solutions.

Exciting Giveaways

Don't miss your chance to win:

• A premium mountain bike
• A 1-day Voicebot Discovery Workshop

For more information, free expo tickets, and appointments, visit Bucher + Suter at CCW 2025.

About Bucher + Suter

With over 25 years of experience, Bucher + Suter partners with businesses to enhance service success and customer satisfaction. Their expertise spans AI innovations, contact center technology, and CRM integration, empowering companies to optimize operations and deliver superior customer experiences.