Traverse City Light & Power Launches Second Customer Service Center to Boost Accessibility

Traverse City Light & Power Expands Customer Service

TRAVERSE CITY — Traverse City Light & Power has recently opened a second Customer Service Center at 130 Hall St. in downtown Traverse City. This new center aims to enhance customer experience and improve accessibility for its community members.

According to an Oct. 11 news release, this expansion reflects the utility’s commitment to providing greater accessibility to its valued customers. The new location will serve as an additional point of contact for any inquiries or concerns.

“As we continue to enhance our services, we’re excited to open our new customer service center on Hall Street,” said TCLP Executive Director Brandie Ekren. “This new location underscores our ongoing commitment to making it easier for our customers to connect with us and access the reliable service they expect. We look forward to strengthening our relationships with the community and delivering an even better experience for all.”

The new center is open from 8 a.m. to 4:30 p.m., Monday through Friday. Customers can also visit the original location at 1131 Hastings St. during the same hours or reach customer service representatives at 231-922-4940 or customerservice@tclp.org.