Revolutionize Your Utility Management: Discover Pasadena Water and Power's New Mobile App!

Pasadena Water and Power Launches MyPWP App

Pasadena Water and Power has unveiled its comprehensive mobile application, MyPWP, designed to transform how residents manage their utility services. This innovative app integrates real-time usage monitoring, bill payment, and service requests into a single platform, aligning with the utility’s mission of enhanced customer service and environmental stewardship.

Key Features of MyPWP App:

• One-stop solution for managing utility services, allowing users to monitor usage, pay bills, and report power outages directly from their smartphones.
• Quick Pay feature enables bill payment without logging into the full customer portal.
• Real-time alerts keep users updated about outages and service restorations.

The app also supports conservation tools, enabling customers to track detailed consumption patterns and receive customized bill payment reminders. It integrates seamlessly with Pasadena’s existing digital ecosystem, including the WaterSmart Customer Portal and Energy Report Portal, bolstering the utility’s Ripple Effect Campaign focused on climate resilience and water sustainability.

Residents can download the MyPWP app from the Apple App Store or Google Play Store by searching for “Pasadena Water and Power.” For more information, they can contact Pasadena Water and Power at (626) 744-4005 or visit PWPweb.com.

Comprehensive Service Platform

Beyond basic utility management, the MyPWP app serves as a comprehensive service platform. Residents can:

• Schedule maintenance appointments
• Request new connections
• Report service issues

This system enhances communication between customers and Pasadena Water and Power, supporting public outreach and education programs, ultimately aiming to build a more informed community. The app’s usage monitoring features are aligned with Pasadena’s active water conservation initiatives and the City’s Climate Action Plan, empowering residents to make informed decisions about resource conservation.