Enid's Proposed Trash Rate Hike: Balancing Costs and Customer Service

Understanding Enid's Proposed Trash Rate Increase

The city of Enid is considering a proposal to increase the residential solid waste rate from $14 to $16 per month. This change comes after the current rate has remained unchanged since 2012, despite significant increases in trash pickup costs over the past 12 years.

Rising Costs

• The cost of a residential trash truck has surged from $217,355 in 2012 to $350,753 today.
• Driver wages have also increased, with the hourly rate for a solid waste driver rising from $11.71 to $19.30.

Rate Comparison

Enid's proposed rate remains one of the lowest in Oklahoma, especially when compared to cities like Midwest City, where the rate is nearly $35 per month, and several others that are at or above $20.

Future Plans

The city plans to conduct a comprehensive cost of service survey to delve deeper into the trash service expenses and explore options moving forward. While rate increases are never popular, understanding the rationale behind them can ease the burden on residents.

Prioritizing Customer Service

It is crucial that the city maintains a focus on customer service as they navigate these changes. Good customer service can significantly help in making a rate increase more acceptable to residents.