Discover Hagerstown's Innovative Self-Service Bill Payment Kiosks!

Hagerstown Unveils New Customer Service Center

The City of Hagerstown is excited to announce the opening of a brand-new Customer Service Center at 32 N. Potomac St. This facility will feature self-service kiosks designed for convenient bill payments. Mark your calendars for noon on Tuesday, Jan. 28!

During the transition, customer service and billing will be closed on Monday, Jan. 27; however, residents can still access the city’s online payment system at invoicecloud.com or use the toll-free automated payment line at 844-451-1585.

Rest assured, there will be no service interruptions for late payments during this week.

The new center will boast a modernized lobby, an efficient service counter, and an outdoor kiosk for self-service bill payments. For added convenience, a drive-up window will allow customers to pay their bills and check account balances without leaving their vehicles. Parking will be available behind the new facility for those who prefer to enter the building.

This report was created by Janis Reeser with the assistance of Artificial Intelligence (AI). Journalists were involved in every step of the information gathering, review, editing, and publishing process. Learn more about our ethical conduct here.