Breakthrough AI Transforms Customer Service with Instant Multilingual Communication

OneMeta Revolutionizes Customer Service Communication with VerbumAgentis

OneMeta has officially launched VerbumAgentis, a groundbreaking platform that provides zero-delay simultaneous language interpretation for customer service centers. This AI-driven solution enables real-time multilingual communication, supporting over 150 languages without interruptions.

Key Features

• Instant Translation: Agents can type in their native language and receive instant translations.
• 24/7 Availability: The platform is compliant with SOC2 and HIPAA, ensuring security and accessibility.
• Human-AI Collaboration: Focused on enhancing agent capabilities rather than replacing them.

Industry Impact

VerbumAgentis is gaining traction across various sectors, including customer support, healthcare, and retail/e-commerce. Unlike competitors aiming to replace human agents, VerbumAgentis enhances communication and maintains human oversight for accuracy and personalization. CEO Saul Leal emphasizes the platform's role in breaking down language barriers while ensuring personalized service.

Real-Time Communication

VerbumAgentis allows agents to communicate in their native language, while customers hear responses instantly in their own language. This results in natural, uninterrupted conversations and gives the feel of native-language interactions on both ends.

Comprehensive Language Support

The platform supports over 150 languages, making it ideal for businesses looking to engage with diverse audiences effectively. VerbumAgentis ensures that customer service centers can provide high-quality interactions without the need for multilingual agents.

Security and Compliance

Operating securely 24/7, VerbumAgentis meets stringent SOC2 and HIPAA standards, addressing the critical need for security in today’s digital environment.

About OneMeta Inc.

OneMeta Inc. focuses on overcoming communication challenges in a multilingual world, offering technology that synthesizes, translates, and transcribes spoken and written words in less than one second. Their technology supports real-time conversations in over 150 languages and is fully compliant with industry standards, ensuring high levels of security and privacy.